Name: Kaya Palazzo Ski & Mountain Resort
Address: Kartalkaya Mevkii, Bolu, Bolu, Bolu, 14100, Turkiye
Rating: 9

Shopping on site

24-hour reception

Elevator/lift

Smoking areas

Newspapers

Gift shop

Television in lobby

General

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Coffee/tea for guests

Restaurant

Meals

Free Wi-Fi

Internet

Library

Recreation

Parking

Conference Hall

Business

Fitness facilities

Sports

Steam room

Sauna

Beauty and wellness

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Kaya Palazzo Ski & Mountain Resort

Bolu

We had a great ski holiday for a very good hotel.We had a very good memories elegent kitchen especily Turkish cousin.İ have to thanks very special hospitality Mr.Hakan for evetything.Probably best ski hotel in Turkey.I hope we will be there next year

Ski and Turkish cousine staff

Its was a fanatic trip and amazing resort eith high services I really recommend the place and i need to thanks Mr Hurkan for his warm hospitality and team, we had issues due to snow we get Stock in on our way and Hurkan and hotel team really been helpful.

great

All round quality, friendly staff, great ambience and ease of access made it very easy for us to enjoy our family trip.
As first time skiers the ease of access to equipment and the slopes straight from the hotel is awesome great bonus.
I would like to add a special thank you to Hülya at the lobby bar and an extra special thank you to Hakan Gösterici for all of his assistance and making the holiday all round perfect.
We’ll be back very soon 🤞

Loved it 👌

Eda from guest experience was very kind and welcoming. Ensured our trip was well planned and entertaining. 😊 She planned out all the activities; atv, skiing, ski school, spa. The communication was seamless; she kept checking up on us. We will definitely come back again!

Eda from guest experience

We have spent 2 nights in the luxurious Chalet of this wonderful hotel and it was amazing. The services are great and the ski facilities are state of the art.

Many thanks to the lovely staff of the hotel. Great thanks to our Butler ( Mr Uğur Şahin) who made our stay special and fantastic.
Wonderful experience

Great skiing resort

Fantastic stay. Really enjoyed ourselves. The resort is really good. The only complaint I would have is the food for little kids needs to be a lot more diverse. We stayed 6 days I felt that my kid had to almost eat the same thing for the duration of the stay. Other than that it was really Fantastic and would recommend anyone to stay here. A really really good experience. The staff is super friendly as well. A really good family resort and definitely would come back here in the future.

The staff is very helpful and accommodating throughout the hotel. The only complaints are that there isn’t enough culinary choices in the buffets for adults and especially for kids , the only food choices are Turkish cuisines, not enough variety like burgers or sandwiches or currys or even non Turkish soups. The hotel needs more recreational activities indoors for night time like a pool table or table tennis or a game room for adults . 
The rooms are perfect in every way , the slopes are the perfect place for beginners and intermediate skiers and snowboarders and even some professionals will enjoy the slopes.

The hotel is perfect for the whole family for a ski trip

Family ski trip

The Kaya Palazzo experience exceeded our expectations. The hotel boasts a high standard of design, and the level of service provided is truly exceptional. Notably, the skiing experience was not only great but also incredibly fun and rewarding.

I'd like to emphasize the outstanding contribution of one key member of the Kaya Palazzo team, Ms. Eda Osmanağaoğlu , who works at the Guest Relation Desk. Her constant smile and willingness to go the extra mile significantly enhanced our stay, ensuring it was as pleasant as possible. Eda's warm and attentive demeanor made our family feel exceptionally welcome. Due to her friendliness and dedication, we not only plan to return to Kaya Palazzo Ski and Mountain but also look forward to exploring other Kaya Hotels in the future.

Best Place to Ski in Turkey

The hotel is incredible. Everything was amazing . The food is delicious and have many varieties and types of food. The room was very nice and people are very kind and helpful. The sky place amazing with sky school . The have kids friendly places as well.

Nice hotel and perfect service and staff. Ski sloops are lovely

Great service from our Assistent Zhibek, she helped with any problems or misunderstandings between us and the other staff. Sadly most of the staff doesn’t understand English well so she came in absolute clutch. So I’d say the trip was a success

Kaya Palazzo Ski & Mountain Resort

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