until December 24, 2025
Customs House Hotel
from 6,100 ₽
- Photographs of the hotel34
- Guests' photos17
Main amenities of the hotel
- Free Internet
- Parking
- Suitable for children
- Swimming Pool
- Bar or restaurant
Location
- Rostov Regional Museum of Local History • 1.0 km
- Pokrovskiy Skver • 1.2 km
- Rostov Gorky Park • 1.3 km
- Paramonov's warehouses • 1.7 km
- October Revolution Park • 2.0 km
Available rooms
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Location
Kirovskiy District, Russia, Rostov-on-Don, Filimonovskaya Street, 180/91, Rostov-on-Don
- What's nearby
- Rostov Regional Museum of Local History • 1.0 km
- Pokrovskiy Skver • 1.2 km
- Rostov Gorky Park • 1.3 km
- Paramonov's warehouses • 1.7 km
- Places of interest
- October Revolution Park • 2.0 km
- Don River embankment • 2.2 km
- Rostov Arena • 2.9 km
- H2O Aquapark • 3.3 km
- Nikolai Ostrovsky Recreation Park • 3.4 km
- Rostov Zoo • 4.2 km
- Park Pleven • 6.7 km
- Fairy Tale Amusement Park • 7.6 km
- Zolotoy Vavilon • 8.2 km
- Airports
- Platov International Airport • 33.0 km
Description of the hotel
Location
Want to take a rest and explore the city? Hotel «Customs House Hotel» is located in Rostov-on-Don. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Rostov Regional Museum of Local History, Pokrovskiy Skver and Rostov Gorky Park.
At the hotel
You can stop by the restaurant. There are several meal options: full board and half board. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone.
Also, the following services are available for guests at the hotel: a sauna, a spa center and a hamam. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry and ironing.
The staff of the hotel will be happy to talk to you in English and Russian.
Room amenities
In the room, for you, there is a TV and a bathrobe. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Type of electrical socket
Type C
220 V / 50 Hz
Type C
(grounded)
220 V / 50 Hz
Number of rooms
28 rooms
What other amenities are there?
General
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Garden
- Television in lobby
- Terrace
- Early check-in
- Late check-out
- Design hotel
- Outdoor furniture
- Upper floors accessible by elevator
Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Family room
- TV
- Bathrobe
- Mosquito net
- Safe (in room)
Accessibility
- Accessibility features
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
paid for separately
- Laundry
paid for separately
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
Meals
- Coffee/tea for guests
- Breakfast
- Full board rates available
- Half board rates available
- Restaurant
- Vending machine
Internet
- Free Wi-Fi
Languages Spoken
- Russian
- English
Recreation
- Suitable for Events
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Indoor Pool
- Water fun
- Beach/pool towels
- Heated swimming pool
Business
- Business center
- Photocopy machines
- Event facilities
- Rental video equipment and computers
- Conference Hall
Kids
- Family/Kid Friendly
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
Policies
Check-in terms and conditions
| Check-in |
|---|
| 14:00 – 00:00 |
| Check-out |
|---|
| Until 12:00 |
Paid on the spot
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | Must be clarified on the spot |
Additional information
Russian citizens must have an original Russian passport upon arrival. The visit to the SPA zone is included in the cost of rooms in the categories Suite and Standard. For the Economy category rooms spa zone visit costs RUB 500.00 for one standard visit of 1.5 hours.
Working hours of the spa area: 9:00 - 21:00 |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — RUB |     |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |
leisure, couple
January 2024
January 2024What was good
A comfortable, clean room, a great, high bed, a bathroom, good plumbing.
What was bad
There's nothing wrong with that.
Translated by AIDear Anna...We sincerely thank you for choosing the Customs House Hotel and for the time you have spent writing the review!..We are very pleased that your stay has left you with a pleasant impression. We are also pleased that you have appreciated the cleanliness and convenience of the room. We will continue to try to maintain the cozy atmosphere of our establishment...We look forward to new meetings... With best wishes.
Translated by AIleisure, couple
January 2024
January 2024Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
A good breakfast, very satisfying, varied, a comfortable bed, a clean bathroom, everything you need, very clean, 5+ service.
What was bad
It was wonderful.
Translated by AIDear Denis... thank you so much for choosing Customs House and for taking the time to write a review!. We are glad that you appreciated the pleasant atmosphere, cleanliness and comfort. Thank you very much for celebrating our breakfasts. Your positive emotions motivate us to try even harder!.
Translated by AIleisure, couple
December 2023
December 2023Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
Ideal location. Tasteful. Comfortable. Very clean.
What was bad
I liked it.
Translated by AIDear Edvin... thank you so much for choosing Customs House and for taking the time to write a review. We are very pleased that your stay at our hotel has left you with extremely positive emotions.
Translated by AIleisure, couple
December 2023
December 2023Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
The city center is a great location, the main attractions of the city are within easy reach.. Breakfast is a Swedish table. The menu is diverse, all fresh. Very tasty!.. The room was pleasant, the bedding is new, fresh. The bathroom is very clean, the towels, the robes are white, the laying is in full volume. The household equipment is working. Very warm, even hot.... The room is clean.
What was bad
No, I'm not.
Translated by AIDear Lyudmila... Take our sincere thanks for taking the time to write a review!.. We are pleased that you have been able to appreciate all our services and the work of our staff. We are very pleased that you have had a positive impression of staying at our hotel.
Translated by AIleisure, family
October 2023
October 2023What was good
The staff is super polite, responsive.... The room is clean, it's hard to get carried away, even checked for the interest of the baget of the painting, there's no dust there)... The room looks nicer than in the photo, especially the bathroom.... The TV's under the tub is a little tired, but it didn't strain at all.... The bed is comfortable, the bedding is white and pleasant.
What was bad
-
Translated by AIDear Anton...We sincerely thank you for choosing the Customs House Hotel and for the time you spent writing the review!..We are immensely pleased that you were able to feel in our hotel the warmth and care with which we approach our guests. We are also pleased that you appreciated the cleanliness and convenience of the room and celebrated our breakfasts.
Translated by AIleisure, couple
October 2023
October 2023Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
Thank you for your comfortable rest.
What was bad
-
Translated by AIDear Marina,... thank you so much for taking the time and leaving feedback on our work, we appreciate it very much! We are pleased that you choose us every time. We promise to continue to live up to your expectations, to give you comfort and comfort!.. We look forward to our next meeting!... With best wishes.
Translated by AIleisure, family
July 2023
July 2023What was good
The hotel is near the waterfront which is very convenient for walking.
What was bad
The food is bad, the bed is uncomfortable, the mattress is very old.
Translated by AIleisure, family
October 2022
October 2022Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
A lovely breakfast. A Swedish table. Everything is full, tasty and beautiful. We had breakfast alone, we still covered the Swedish table for ourselves - very nice. The atmosphere in the cafe is beautiful. The room is small, but it's comfortable. For a couple of nights it's enough. Everything new, clean. Beauty. Everything was nice. We really couldn't appreciate the spa. We walked and missed the time closed.
What was bad
-
Translated by AIDear Tatiana... Thank you for your appreciation of our hotel and for the time you spent writing the review!.. We are glad that you appreciated the pleasant atmosphere, food and comfort. We are very interested in your opinion, because we are trying for you!. We sincerely regret that you have not been able to visit our spa area and appreciate the pool, sauna and hammam. We hope to replenish this at the next meeting. We will be happy to see you among the regular guests!... We look forward to new meetings... With the best wishes.
Translated by AI
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